Senior HR Manager - Philadelphia District
Philadelphia, PA, United States
- Hospitality
- Full-time
- Senior HR Manager
- Human Resources
- Employee Relations
The Senior Human Resources Manager leads HR operations for the Philadelphia District, managing teams in a matrixed environment to ensure compliance, employee development, and organizational alignment. Responsibilities include supporting labor relations, staffing planning, conflict resolution, and conducting investigations, often working with unionized employees. The role requires 8+ years of HR experience, management skills, and the ability to collaborate with multiple stakeholders while occasionally traveling to client sites.
Job Description
Aramark Sports & Entertainment is seeking a Senior Human Resources Manager to oversee the Philadelphia District.
The Senior Human Resources Manager (Sr.HRM) is responsible for leading Human Resources efforts in their geographical area of responsibility. The Sr.HRM leads teams of Operations and Field HR professionals in a matrixed environment ensuring compliance, team and individual development, organizational alignment and change management goal are being met. The Sr.HRM reports directly to the Human Resources Director (HRD) of Sports + Entertainment Southeast Region, and will collaborate with corporate HR support, peers, the HRD, and the District Manager for their area to ensure work is performed in accordance with operational guidelines and Aramark standards.
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Job Responsibilities
? Provide support to Field HR, operational managers, and hourly employees to ensure escalated issues are addressed and resolved in a timely manner.
? Find opportunities for process or system improvement and partner with District Managers and HR Director to plan and implement change.
? Mentor, train, develop and provide performance feedback to district operators and stakeholders.
? Support the Labors Relations process as needed, including participation in bargaining and grievance processes.
? Develop, implement, assess, and report on key performance indicators for the purpose of identifying trends and risk factors in staffing, turnover, grievances, etc..
? Oversee high level staffing planning and process implementation. Provide direct support for hard-to-staff accounts as needed.
? Run and participate in special projects: ensure project goals and regular progress updates are communicated to all stakeholders.
? Conduct sensitive investigations and prepare any necessary documentation.
? This position will office remotely but travel to client sites throughout the district as needed.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.
Qualifications
- 8+ years of experience as an HR Generalist and/or Employee Relations Specialist and a minimum of 3 years of management experience
- Prior experience in an HR matrixed environment strongly preferred
- HR certification is preferred.
- Multi-site experience.
- Ability to work a hybrid schedule with frequent, as needed or weekly visits to various Philadelphia venues.
- Experience working in a union environment is required.
- Bachelor?s degree in HR related field or equivalent experience is required
- Collaborative decision-making skills and ability to work cooperatively with others both within the HR COE and with other COEs throughout the organization.
- Experience and knowledge in one-on-one coaching and group conflict resolution, effective negotiation, and conducting internal investigations
- Proven leadership and experience managing effective relationships and communicating with management at all levels
- Flexibility to work event- based hours when needed that would include, evening, weekends, and holidays.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
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