Case Manager
OWI - Waukesha County


Position Summary: This position provides pretrial case management of individuals with pending repeat intoxicated driving charges for the Circuit Courts of Waukesha County.

Essential Functions:
1. Monitor bail conditions of persons ordered by the Court into the Intoxicated Driver Intervention Program to include scheduling and providing weekly supervision in the office. 
2. Draft accurate and complete written reports to the court to include regular updates as well as non-compliance reports.
3. Conduct and record random drug testing on persons served across all Waukesha Court Service programs as required.
4. Work as a team, sharing all aspects of caseload responsibilities, to include but not limited to: conducting intakes, writing court letters, obtaining essential court case information, ongoing CCAP checks, treatment updates, meeting with persons served, and staffing cases.
5. Maintain accurate records of persons served to include detailed documentation of all contacts, referrals made, and all pertinent information related to all pending cases.
6. Maintain on-going communication with treatment providers to assure compliance of persons served and open communications with counselors.
7. Rotate to provide drug and preliminary breath testing on weekends, specifically Saturdays from 7:00 am to 10:00 am, as required.
8. Assist with check-ins at the Waukesha County Victim Impact Panel once time per year.
9. Assist with managing the lobby when coverage is needed.

Other Duties and Responsibilities: 
1. Maintain flexibility in schedule to include coverage in office as needed.
2. Attend and participate in staff meetings.
3. Other job-related duties as may be necessary to carry out the responsibilities of the position.
4. Appear in court and on the record as necessary.
 
  Minimal Qualifications: Bachelor’s Degree in criminal justice, Social Work or other related field; possess a valid Wisconsin Driver’s License and insured auto; must pass criminal background check.

Knowledge, Skills and Abilities: Knowledge of the Justice System; familiarity with current OWI laws; knowledge of local AODA treatment programs and assessing agencies in charge of Driver’s Safety Plans; strong written and verbal communication skills; ability to respond appropriately in crisis situations; sensitivity toward cultural, ethnic and disability issues; good organizational, computer and typing skills; ability to read and understand drug testing results and their implications; good judgment; effective use of time; and must be trained in all WCS required Evidenced Based Principals within 90 day of hire and follow models for fidelity established by the agency. Work Relationship and Scope: Reports directly to the Program Director. Has contact with a wide variety of individuals including persons served, courthouse personnel, treatment providers, various justice agencies and other WCS staff.

Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, persons served, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency vision, mission and core values.
  Working Conditions: Most of the work will be done in the office, requires occasional trips to the courthouse to drop off court letters, gather pertinent casework information and provide a presence in court on Fast Track Tuesdays; required to meet with individuals at our Milwaukee office; observe and supervise drug screens for persons served; persons served may exhibit disruptive behavior.

Physical Demands: Duties require good hearing and the ability to communicate verbally; hand and finger dexterity for data entry and typing; involves some driving between Waukesha and Milwaukee County. 

Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  

PM21

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