Randstad, the world’s leading partner for talent, is hiring a Talent Solutions Manager to ensure customer satisfaction by selling Randstad’s staffing solutions to prospective clients, expand business within current clients and recruit the best talent to make the match between clients’ staffing needs and candidates’ skills and experience. Our Talent Solutions Managers utilize tools and technology to enhance talent and client experiences, collaborate cross-functionally to generate leads, and expand the client base while ensuring customer satisfaction.
We sell work solutions. What does that mean? We help companies find the best human capital for their organizations, impacting their productivity and profitability. We also help people thrive by assisting in finding their way to the right employers. If you want to learn how to have a major impact on the careers of others, then come talk to us. We are investing.
What you get to do:
- Identify prospects in need of workforce services & solutions
- Build strong relationships with hiring managers via phone, text, email, social media, in-person
- Foster strategic partnerships by engaging key decision-makers through various communication channels
- Execute the activities that will gain results (lots of cold calls, phone calls, virtual, and on-site client meetings)
- Responsible for generating gross profit through personal production, including selling segment orders within the market, and meeting revenue, gross margin, and other financial objectives.
- Negotiate pay and bill rates to ensure maximum return on quality solutions
- Effectively source, recruit, interview, and select candidates
- Listen to diagnose the workforce gaps that are limiting a client’s growth potential
- Coach and retain talent via phone, virtually, and in-person
- Offer innovative and creative workforce solutions
- Provide services that consistently delight our clients and talent
What you need to bring:
- Bachelor’s degree and/or 4 years of professional sales experience
- Minimum 1+ years of business experience, ideally in B2B sales, customer service, or staffing
- Preferably background knowledge in Finance & Accounting, Healthcare, or Business Operations
- Ability to work independently, manage multiple priorities, and adapt to a fast-paced environment
- Excellent communication, presentation, and customer service skills
- Strong organizational, analytical, and problem-solving abilities
- Ability to connect with others through phone, video, social media, and in-person meetings
- Track record of delivering results in a metrics-driven or tech-savvy environment
- Experience or quick adaptability utilizing digital tools and google suite applications
- Proficient using Google mail, calendaring and shared drives
This job posting is open for 4 weeks.
PandoLogic. Category:Customer Service, Keywords:Customer Development Manager, Location:Baltimore, MD-21201
