At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Professional, Case Manager to join #TeamMVP. If you have a passion for advocacy, collaboration and problem solving and innovation this is the opportunity for you.
What's in it for you:

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

Qualifications you'll bring:

• Bachelor's degree in a related field (e.g., nursing, social work).
• Certified Case Manager (CCM) is required within 2 years of employment.
• Previous experience in care/case & disease management or a related healthcare role.
• Strong assessment and care planning skills.
• Knowledge of healthcare systems, insurance processes, and community resources.
• Ability to prioritize and manage multiple cases simultaneously.
• Strong problem-solving and critical-thinking abilities.
• Compassionate and empathetic approach to client care.
• Knowledge of Transition of Care (TOC)
• Knowledge of HEDIS & Quality Measure
• Knowledge of Government Programs
• Curiosity to foster innovation and pave the way for growth
• Humility to play as a team
• Commitment to being the difference for our customers in every interaction

Your key responsibilities:

• Conduct thorough assessments of client needs and develop individualized care plans.
• Coordinate and facilitate access to appropriate healthcare services and resources.
• Collaborate with healthcare providers, insurance companies, and other stakeholders to ensure seamless care coordination.
• Monitor client progress and adjust care plans as needed.
• Provide education and support to clients and their families to promote self-management and empowerment.
• Maintain accurate and up-to-date documentation of client interactions and interventions.
• Participate in case conferences and team meetings to discuss client progress and develop strategies for improvement.
• Stay current with industry trends and best practices in case management.
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.

Where you'll be:

Virtual in NYS

Pay Transparency
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

We do not request current or historical salary information from candidates.

MVP's Inclusion Statement
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.

MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.

To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at hr@mvphealthcare.com .