Mental Health Wellness Line Professional
VitalCore Health Strategies
Lancaster, Massachusetts, 01523, USA
Lancaster, Massachusetts, 01523, USA
- Healthcare
- Full-time
- mental health counselor
- telephonic triage
- crisis intervention
The Mental Health Wellness Line Professional provides telephonic triage and support during off-hours for patients in correctional health care settings, assisting with crisis intervention and wellness checks. The role requires a licensed mental health professional and involves collaboration with behavioral health teams to ensure patient safety and follow-up care. This position offers competitive wages, benefits, and a supportive work environment within VitalCore Health Strategies at Souza Baranowski Correctional Center in Massachusetts.
Join the VitalCore Team in Massachusetts! We’re people who are fueled by passion, not by profit.
VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care, has openings for Full-Time Mental Health Wellness Line Professionals (LCSW, LICSW, or LMHC*) at Souza Baranowski Correctional Center (SBCC) in Lancaster, MA! *Candidate must be licensed Looking for a rewarding career in the healthcare field with competitive wages, an annual incentive bonus, and an excellent benefits package? At VitalCore we pride ourselves on retaining and acquiring compassionate, dedicated individuals who are committed to providing quality services. Join our team and experience first-hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff.MENTAL HEALTH WELLNESS LINE PROFESSIONAL BENEFITS PACKAGE (for eligible positions):
MENTAL HEALTH WELLNESS LINE PROFESSIONAL ESSENTIAL FUNCTIONSProvides wellness line triage and support from 8pm to 8am 7 days per week using technological resources.Provides support around psychosocial stressors for patients and escalates crisis and high-risk calls as needed, to includeutilizing de-escalation techniques, brief counseling and support, active listening, encouragement, and safety planning.Communicates to site mental health teams all calls received to ensure proper follow up planning as indicated.Identifies warning signs of increased risk and notifies appropriate parties with urgency needed to ensure safety ofpatient.Provides education to patients related to accessing resources, such as how to access mental health and medical servicesvia sick slip an crisis protocols.Attends training and meetings as required.Documents details of each call, including the nature of the call, intervention provided, and disposition in the patientrecord.Demonstrates proficiency in all company software required for the position.Other duties as assigned.MENTAL HEALTH WELLNESS LINE PROFESSIONAL MINIMUM REQUIREMENTSMaster’s degree or higher in Social Work, Psychology, Sociology, Human Services or related field preferred. Must be a licensed professional to include LCSW, LICSW, LMHCSubject to initial and ongoing security clearance requirements.MENTAL HEALTH WELLNESS LINE PROFESSIONAL SCHEDULEFull-TimeNight ShiftEvening ShiftVitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.

VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care, has openings for Full-Time Mental Health Wellness Line Professionals (LCSW, LICSW, or LMHC*) at Souza Baranowski Correctional Center (SBCC) in Lancaster, MA! *Candidate must be licensed Looking for a rewarding career in the healthcare field with competitive wages, an annual incentive bonus, and an excellent benefits package? At VitalCore we pride ourselves on retaining and acquiring compassionate, dedicated individuals who are committed to providing quality services. Join our team and experience first-hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff.MENTAL HEALTH WELLNESS LINE PROFESSIONAL BENEFITS PACKAGE (for eligible positions):
- Holiday Pay: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas DayMedicalDentalVision InsuranceHealth Savings AccountLife InsuranceShort Term/Long Term DisabilityIdentity Theft ProtectionPet InsuranceEmployee Assistance Program and Discount Center401K & Plan MatchingPTOAnnual Incentive Bonus
MENTAL HEALTH WELLNESS LINE PROFESSIONAL ESSENTIAL FUNCTIONSProvides wellness line triage and support from 8pm to 8am 7 days per week using technological resources.Provides support around psychosocial stressors for patients and escalates crisis and high-risk calls as needed, to includeutilizing de-escalation techniques, brief counseling and support, active listening, encouragement, and safety planning.Communicates to site mental health teams all calls received to ensure proper follow up planning as indicated.Identifies warning signs of increased risk and notifies appropriate parties with urgency needed to ensure safety ofpatient.Provides education to patients related to accessing resources, such as how to access mental health and medical servicesvia sick slip an crisis protocols.Attends training and meetings as required.Documents details of each call, including the nature of the call, intervention provided, and disposition in the patientrecord.Demonstrates proficiency in all company software required for the position.Other duties as assigned.MENTAL HEALTH WELLNESS LINE PROFESSIONAL MINIMUM REQUIREMENTSMaster’s degree or higher in Social Work, Psychology, Sociology, Human Services or related field preferred. Must be a licensed professional to include LCSW, LICSW, LMHCSubject to initial and ongoing security clearance requirements.MENTAL HEALTH WELLNESS LINE PROFESSIONAL SCHEDULEFull-TimeNight ShiftEvening ShiftVitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.
Compensation details: 66000-98000 Yearly Salary
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