• Responsible for achieving 5 pillar objectives and KPI results, including:
  • People: employee engagement score
  • Service: participant satisfaction score
  • Quality: compliance and quality targets. Participates in the Quality Management Program, including attending quarterly meetings. Works with the interdisciplinary team in the formulation of Plans of Care for participants, as well as in other interdisciplinary team settings that plan, coordinate, and monitor the care of participants.
  • Growth: census targets
  • Financial: Assists leadership with development of annual FTE and operations budget for the Adult Day Healthcare Center (ADHC). Is responsible for achieving budgeted site revenue, medical costs, operating expenses and contribution margin.
• Oversees the day-to-day operations of the ADHC, including facility maintenance and ensures that repairs and inspections are completed in a timely manner. Ensures that the ADHC has adequate equipment and supplies to maintain the safety and cleanliness of the facility.
• Accountable for implementing standardized workflows and continually improving processes.
• Accountable for a culture of compliance regarding licensing, accreditation and certification requirements.
• Works together with IT to implement tools and technology to best support the delivery of desired outcomes.

• Effectively supervises and manages direct reports and provides, by example and leadership, motivation and direction to employees of the organization. Carries out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under direction of supervisor and in partnership with Human Resources), addressing complaints and resolving problems.
• Ensures annual employee performance reviews are conducted in a timely and effective manner. Evaluates performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives.
• Helps set the tone of the department to ensure morale, teamwork, and that the positive employment culture of the organization is maintained.
• Regularly schedules leadership/management, department, and staff 1:1 meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual goals.
• Working in the matrix, assumes a dotted line with the sales, transportation, homecare, and network management teams to help achieve local targets.

• Bachelor’s Degree
• 10+ years of health care experience
• 10+ years management experience
• 1+ year working with the frail or elderly
• Current CPR and First Aide certification or the ability to obtain CPR and First Aide certification

• Full-time, day shift (coverage as needed)
• $146,000-$189,000 based on experience

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