Entertainment Leadership

Join a fun, guest-facing leadership role shaping park-wide entertainment and events. Entertainment Team Lead — full-time/seasonal, on-site at theme park (various locations/programs), shift work including weekdays, weekends, evenings & holidays; ongoing/seasonal contract length as assigned. - Must pass background check - Ability to move across park locations daily - Strong communication, team leadership and customer-service skills - Commitment to safety and good judgment - Availability for weekends/evenings/holidays

Overview:

Ourteamof EntertainmentTeam Leadsworkwith performers,associates,andgueststoensuresafetyforallaswell ascreating memorableentertainmentandeventexperiencesparkwide. This role supervisesassociatesin the park daily, assists with training, scheduling,evaluating,disciplining,and supporting teamson location.Asan Entertainment leader, you will work to ensure departmentalgoals and objectivesare communicatedand implementedby personnelunder your supervision. Positions vary on parkwide Entertainmentoperationsand programmingranging from working with the CharacterProgram,SpecialEvent/Festival programming,Technical/Productionteam, Costumes/Cosmetologyteam, or even inaStage ManagementcapacitywiththeShows team.Asa leader,your ability tolead ateam,communicationskills, positive attitude,and attention todetailassist us in delivering an excellentguestentertainmentexperiencedaily.

Applynowifyou'relooking forarewardingjobthat'salsoFUN!Ourjobs canleadtoasuccessfulfuturebydevelopingresume-buildingskillsaswellasgainingknowledgethroughtrainingandworkexperience.

Responsibilities:

EntertainmentTeam Leaddailyassigneddutiesmayvarydependingonlocation/programassignment&mayincludetaskssuchas:

• SupervisingdailyoperationswithintheEntertainmentdepartment

• Opening/closinglocationsensuringcleanlinessinguestfacingareasaswellas backstageareas

• Promotesteamworkandcreatesapositive&safeworkenvironmentforall

• Monitor&reportassociatetimekeepingensuringallparkpoliciesarefolloweddaily

• MaintainassociateschedulesinUKG

• Ensureallprogramelementsaresafe,properlyoperating,& clean

• Provideexcellentcustomerserviceforourguests

• Supportingourteamsdailytoproducesuperiorguestentertainmentexperiences

• Resolvesguestandassociateconcernsfollowingproperprotocolsandprocedures

• CommunicatewithvariousteamswithintheEntertainmentdepartmentefficiently&respectfully

• Establishes&maintainsgoodworkingrelationshipswithotherparkdepartmentsand partners

• Coordinateandcarryoutlogisticsforspecialevents&activationsinparkasassigned

• Accuratelycompletesnecessarydailypaperworkincludingreports,files,andvenuechecklists
• Followsandenforcesallpark &departmentpoliciesandprocedures
• Monitorsandreportssupplyinventorylevelstouppermanagementtoensureadequatesuppliestocompletejobtasks
• Otherduties as assigned

Qualifications:

• You!

• PositiveattitudeandreadinesstobringtheFUNbymakingourentertainmentprogrammingcometolife.

• Abilitytopassabackgroundcheck.

• Maneuverabilityandmobilitytomovefromlocationtolocationwithintheparkdaily.

• Peoplewholovehelpingothersandwillsupporttheneedsofourguestsandassociates.

• Goodjudgementandacommitmenttosafety.

• Abilitytoworkandinteractwithpeoplefromdiversebackgrounds.

• IndividualswithapassionandexcitementaboutCarowinds.

• Availabilitytoincludesomeweekdays,weekends,evenings,andholidays.