Find your calling at Mercy!

Overview
Manages, monitors and coordinates the trauma program and system elements, in conjunction with the Director of Trauma Services, to ensure an organized multidisciplinary team approach to quality care of the trauma patient. Achieves quality patient focused care by: establishing common vision and goals congruent with Medical Center and trauma program; incorporating standards of trauma patient care; physician satisfaction and favorable consumer response. Demonstrates fiscal responsibility in all aspects of the position. In concert with the patients attending physician, manages and provides care for patients consistent with the Trauma Program Managers skill, training and competence. Major duties and responsibilities are defined by the Nurse Practice Act, the Collaborative Practice Act and the Director of Trauma Services. Performs duties and responsibilities in a manner consistent with our mission, values, and mercy service standards.

Position Details:

St. Louis Emergency Department

On site - Mercy St. Louis main campus

Full time

Position Summary

The Trauma Program Manager oversees and coordinates all aspects of the trauma program in collaboration with the Director of Trauma Services. This role ensures an organized, multidisciplinary approach to delivering high-quality, patient-centered trauma care. The manager drives program excellence by aligning goals with the medical center’s mission, implementing evidence-based standards, and fostering physician and patient satisfaction.

This position requires strong leadership, clinical expertise, and fiscal responsibility. Working closely with attending physicians, the Trauma Program Manager provides care within the scope of their training and competence, guided by the Nurse Practice Act, Collaborative Practice Act, and organizational policies.

Qualifications

• Current RN license in the state of practice.
• Master’s degree in Nursing preferred.
• TNCC certification and instructor status required.
• Additional certifications preferred: TNS, TCRN, CEN, CCRN, CNOR, ANCC.
• Minimum of 24 hours of trauma-related continuing education annually.

Key Responsibilities

Safety & Risk Management

• Adhere to policies for incident reporting and sentinel events.
• Maintain patient privacy and confidentiality at all times.
• Ensure a safe work environment and respect hospital property.

Program Coordination & Quality Management

• Lead the development, implementation, and evaluation of the trauma program’s quality management plan.
• Drive continuous improvement through data analysis, research, and evidence-based practice changes.
• Collaborate with multidisciplinary teams to optimize trauma care delivery.

Clinical & Operational Leadership

• Develop and monitor the trauma program budget.
• Oversee trauma registry data collection and compliance with state and national standards.
• Serve as a clinical resource and consultant for trauma care across the organization and community.
• Participate in protocol development, staff education, and competency validation.

Education & Outreach

• Design and deliver trauma education programs for staff and community.
• Organize skill re-certifications and educational updates.
• Support public relations and marketing efforts to promote trauma services.
• Engage in community outreach initiatives focused on trauma prevention and awareness.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.