Position Title: Administrative Assistant 

Status: Temporary to Hire

Location: Midtown, New York City, On-site

Hours: Mon – Fri 9 am–5 pm

Pay: $24/hr

Job Summary

We are looking for an Administrative Assistant who is organized, responsible, and motivated. Experience in the Financial sector, Call Center-centric, and Data Entry.  Professional, strong communicator, organized, pleasant, and outgoing, and should have the ability to work independently as well as together with the office team. Ability to take a cold call and provide requested information or direct to whom can be of assistance.

Essential functions

• Handle heavy calls - 45-60 calls a day.
• Provide Customer service via phone/email in a constant, friendly manner.
• Precise Digital Data Entry
• Reconciling share transfers and accounts
• Opening, sorting, and assessing incoming mail
• Producing, collating, and mailing outgoing communications
• Responding to phone calls and emails
• Opening, sorting, and assessing incoming mail
• Triaging mail

Minimum Qualifications

• Friendly, personable, and able to think on their feet.
• Strong communication skills. 
• Responsible, well-spoken, trustworthy.
• Ability to direct a call, de-escalate a caller, or assure them that you will find them an answer.
• Highly proficient in Microsoft Office Suite (Word & Excel). Will be tested.
• Ability to be a team player and be proactive.
• Highly organized, relaxed, and detail-oriented.
• Ability to maintain composure within a fast-paced, ever-changing environment.
• Handle confidential information with utmost professionalism and discretion.
• Exceptional interpersonal and phone skills.
• Proactive, flexible, calm, and confident. 
• Ability to work on multiple projects simultaneously.
• Strong problem-solving skills.
• Punctual, detail-oriented, efficient, and reliable.
• Ability to work independently and as a team, under pressure, and meet tight deadlines.
• Polished, confident, and upbeat personality

 

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.