Principal Engineer, ERP Application Support

Position Overview
We are seeking a skilled and motivated Principal Enterprise Application Lead to join our team. This role requires a strong background in consulting, analysis, and technology, along with excellent relationship and vendor management skills. As the Principal Enterprise Application Lead, you will be responsible for overseeing application configuration and implementation, ensuring alignment with business needs, and fostering strong partnerships with stakeholders and vendors to convert feature improvements into organizational value.

This is an onsite position in our Downtown Oakland Headquarters.

The salary range for the Lead Engineer-Infrastructure position at Center for Elders Independence is $142,944 - $179,006. Annual salary is based on the market for the Lead Engineer - Finance/HR position, as well as experience, skills, abilities and work history.

Key Responsibilities:

• System Management: Lead the configuration strategy and optimization of the financial and human resource systems, ensuring their availability, functionality, and integration with other clinical and administrative systems.
• Upgrades & Enhancements: Ensure that all updates align with the organization’s operational goals and compliance requirements.
• Collaboration & Stakeholder Engagement: Work closely with financial, administrative, and IT teams to understand needs, gather feedback, and translate them into system enhancements. Collaborate with vendors and external stakeholders for system integrations and updates.
• Compliance & Security: Ensure that financial and human resource systems remain compliant with healthcare regulations, including HIPAA, as well as relevant industry standards for data security, privacy, and interoperability.
• Innovation & Strategic Planning: Stay current with industry trends, new technologies, and best practices to continually improve the financial and human resource systems. Provide strategic recommendations for leveraging systems to enhance workflows, data management, and patient care.
• Vendor Management: Oversee relationships with technology suppliers, ensuring service delivery aligns with contractual agreements. Evaluate vendor performance and negotiate contracts to optimize value.

Qualifications:

• Education: Associate’s degree in Computer Science, Engineering, Information Technology, or a related field.
• Experience:
  • 5+ years of experience in managing, consulting, or a related role.
  • Strong analytical and problem-solving skills, configuring financial systems with at least 2 years in a leadership role.
  • Proven experience in relationship management and vendor management.
  • Excellent communication and interpersonal skills.
  • Familiarity with PRINCE 2 or PMP project management methodologies and tools.
  • Ability to work collaboratively in a fast-paced environment.
  • Familiarity and experience with Great Plains, Conga, EZ Caps a strong advantage
• Technical Skills:
  • Strong understanding of financialand operational technologies, healthcare IT infrastructure, and industry standards (ITIL, HL7, FHIR, etc.).
  • Proficiency in database management, software development, and application configuration.
  • Experience with system security protocols and compliance requirements (HIPAA, HITRUST, etc.).
  • Knowledge of SQL, scripting languages, and integration tools.
• Communication & Leadership: Strong interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and lead technical teams. Ability to articulate complex technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Experience with cloud-based financial solutions or other leading ERP platforms.
• Knowledge of financial workflows, revenue cycle management, and other healthcare administration processes.
• Experience using PRINCE 2 or PMP project management methodologies.

Center for Elders’ Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a “capitation” healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.