Service Advisor/ASM
OLMSTEAD, KY, United States
- $80 p/year
- Automotive
- Full-time
- automotive service advisor
- customer service
- service management
The Service Advisor/ASM role at Wyatt Johnson Volkswagen involves managing customer service interactions and guiding clients through the automotive service process in a high-volume dealership environment. The position offers competitive compensation, flexible scheduling, career advancement opportunities, and comprehensive benefits including medical and 401k. Ideal candidates possess strong customer service and communication skills, experience with CRM software, and emotional intelligence to enhance customer satisfaction.
$80k-$120k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Flexible Schedule
Internal Advancement Opportunities
Wyatt Johnson Volkswagen, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Wyatt Johnson Volkswagen and Hudson Automotive Group?
Competitive Compensation
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
Previous Customer Service Experience Preferred
Previous Service/Sales Experience Preferred
Other Benefits we offer:
- Medical, Dental, Vision Insurance
- Life Insurance
- 401k with match
- Paid Vacation/Holidays
- Accrued PTO
- Employee development through training and advancement opportunities
- Employee discounts on products & services
- Balanced work schedule
Qualifications:
- Proven experience delivering a strong customer experience.
- Ability to successfully guide customers throughout the service process.
- Customer Relationship Management (CRM) Software Experience.
- Excellent communication skills.
- Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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