Dining Room Manager
Charlotte, NC, United States
- Hospitality
- Full-time
- Dining Room Manager
- restaurant management
- guest experience
The Dining Room Manager leads front-of-house operations in a high-volume, full-service restaurant, ensuring exceptional guest experiences and team performance. Responsibilities include staff training, service oversight, coordination with the culinary team, and maintaining safety and sanitation standards. The role requires strong leadership, communication skills, and experience managing restaurant operations using POS systems.
Join a food-driven company where craftsmanship, consistency, and true hospitality are at the heart of everything we do.
We’re seeking a Dining Room Manager who brings strong leadership, a guest-first mindset, and the ability to thrive in a high-volume, high-standard environment. If you’re passionate about creating memorable dining experiences and developing people, this could be your next great opportunity.
Compensation & Benefits
- Competitive base salary with a structured monthly bonus program tied to performance
- Full Company Paid Health Insurance 100%
- Generous PTO
- Company-paid life insurance
- Career growth opportunities within a rapidly expanding restaurant group
Dining Room Manager | Key Responsibilities
- Lead daily service operations, ensuring seamless guest experiences from door to dessert
- Train, coach, and empower FOH team members to uphold the highest hospitality standards
- Create an engaging dining room culture through communication, teamwork, and accountability
- Conduct effective pre-shift meetings to share updates, specials, and service goals
- Monitor floor activity to anticipate guest needs and resolve issues swiftly and professionally
- Partner closely with the culinary team to ensure quality and timing align with guest expectations
- Maintain safety, sanitation, and compliance with Mecklenburg County and company guidelines
- Support administrative duties including scheduling, inventory accuracy, and daily cash controls
Requirements & Must Haves
We’re looking for a proven restaurant leader who brings:
- Minimum 3 years of floor management experience in a high-volume, full-service restaurant
- A calm, confident leadership style with strong communication and guest relations skills
- Working knowledge of restaurant POS systems, reporting, and basic computer skills
- Ability to lead by example in all facets of service, cleanliness, and teamwork
- Stamina to work long shifts (up to 10–12 hours), including nights, weekends, and holidays
- Physical ability to stand, bend, and lift up to 25 lbs as part of normal operations




