Assistant General Manager
Goodwin Recruiting
Southfield, MI, United States
- Hospitality
- Full-time
Opportunity to lead operations at a full-service hotel with clear growth path and performance incentives. Assistant General Manager role in Southfield, MI; full-time, hands-on management supporting Front Office, Housekeeping, F&B; flexible schedule including weekends/holidays; salary $65K–$85K + benefits. - 3+ years hotel management/supervisory experience in full-service properties
- Strong operational knowledge across hotel departments
- Proven leadership, communication, and problem-solving skills
- Ability to work weekends/holidays and manage priorities in fast-paced settings
Full description
We are seeking a hands-on Assistant General Manager to support daily operations at a full-service hotel in Southfield, MI. This role partners closely with the General Manager to drive operational excellence, lead teams, and deliver outstanding guest and employee experiences across all departments.
What You’ll Do
- Support daily hotel operations across Front Office, Housekeeping, and Food & Beverage
- Serve as Manager on Duty and lead service recovery efforts
- Coach, develop, and engage department leaders and hourly teams
- Assist with labor management, scheduling, forecasting, and cost control
- Monitor guest satisfaction and implement service improvements
- Collaborate with Sales, Maintenance, and Revenue teams
- Support hiring, onboarding, training, and performance management
- Prepare reports and assist with budgeting and forecasting
- Step in for the General Manager as needed
What We’re Looking For
- 3+ years of hotel management or supervisory experience in a full-service environment
- Strong operational knowledge across hotel departments
- Proven leadership, communication, and problem-solving skills
- Ability to manage priorities in a fast-paced setting
- Flexible schedule including weekends and holidays
What We Offer
- Competitive salary $65,000–$85,000
- Performance-based incentives
- Medical, dental, and vision benefits
- Paid time off
- 401(k) with employer contribution
- Clear path for career growth
If you’re a service-driven hospitality leader ready to take the next step in your career, we’d love to connect.
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