Logistics Supervisor
United States, CA, Union City
- $90,000 - $95,000 p/year
- Logistics, Transport & Distribution
- Full-time
- logistics supervisor
- warehouse management
- inventory control
The Logistics Supervisor oversees daily fulfillment and distribution operations within a large warehouse, ensuring timely inbound and outbound shipments while maintaining quality assurance standards. Responsibilities include supervising staff, managing inventory processes, coordinating with logistics and IT teams, and supporting customer communications. This role demands experience in warehouse management, performance metric development, safety compliance, and continuous improvement methodologies such as Lean or 5S.
Position: Logistics Supervisor
Compensation: $90,000 - 95,000 Annually
Job Description:
The Logistics Supervisor carries a varied set of responsibilities towards the management of fulfillment and distribution needs for a key account within a 35,000+ square foot operation. Duties include but are not limited to administering day to day activities to assure inbound and outbound shipments are registered and shipped out within SLA. In addition, maintaining and improving upon Quality Assurance processes, systems, and tasks to exceed expectations for our customer will be a daily occurrence. This role will play a key partnership and collaboration with the site’s Logistics manager to design, implement, and monitor functions to improve on efficiencies. This candidate will need a “role-up-your-sleeves” attitude and be willing to learn the entire business from the ground up in order to cover for administrative workers when they are out to assure steady flow.
Core Responsibilities & Duties:
Direct point of escalation for customer with direct supervision of 10+ account dedicated staff members
Master all inbound, outbound and inventory management processes to serve as a subject matter expert for the team
Conduct weekly employee reviews and execute the training and development of account personnel
Oversee outbound shipping status including but not limited to BOLs, commercial invoices and navigate solutions with international logistics carriers
Conduct daily inventory audits and oversee regular cycle counting
Partner with receiving lead to systematically receive inbound containers and partner on special inventory projects
Serve as POC for IT department, solving technical problems affecting operations
Perform risk assessments, leading investigations to address quality issues Perform customer facing functions including video conference meetings, presentations, and (daily) email correspondence
Perform account specific costing & billing functions
Prepare monthly and quarterly KPI/metrics for the Logistics Manager on behalf of the account
Ensure high quality performance, strict process & safety adherence, and continuous improvement
Other related duties as assigned
Job Requirements & Qualifications:
High School Diploma or General Education Degree (GED) required
Associate’s/bachelor’s degree preferred
5 years of warehouse and/or distribution management (or equivalent combination of education and experience
Staff/personnel management within a distribution, warehouse, and/or 3PL facility
Lower-level management or supervisory experience is a plus
Adequate knowledge, experience, and/or understanding of the supply chain industry
Performance standards and KPI metric development
Safety Compliance (OSHA etc.)
WMS Systems (Cargowise1 preferred)
Adequate understanding of value-added services
Cultural sensitivity with managing a diverse set of workforces
Experience and knowledge of 5S, Lean, or similarly principled methodologies
Competent levels of proficiency in administrative and reporting tools/applications (Excel, Word, PowerPoint, Outlook etc.)
Forklift certification and/or license a plus
5S, Lean, or similar training/certifications
What We Offer:
Competitive base salary
Paid time off within the first year of employment, sick time and holidays
Company provided life insurance
Health, vision, and dental insurance options
Commuter benefit plan
Optional supplemental life insurance
401(k)
A great place to work with a terrific culture
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication
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