Rental Associate – Walser Automotive Group
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company.
Compensation & Schedule
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Competitive Earning Potential: $20.00/hr + Incentives!
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Full-time schedule with flexibility, including weekends and evenings
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Comprehensive benefits package with family-focused perks
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Career growth opportunities within a trusted, family-run organization
What You’ll Do
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Greet customers and prepare rental agreements with accuracy and professionalism
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Offer optional products and services based on customer needs
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Handle phone and email inquiries in a friendly, helpful manner
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Organize daily reservations and coordinate available fleet inventory
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Complete vehicle deliveries and pickups for corporate accounts
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Maintain cleanliness and organization of office and work areas
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Ensure quality customer service in all interactions, following Walser standards
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Cover kiosk responsibilities as needed
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Complete daily reports and communicate updates to the Manager
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Always wear company-provided uniform and required safety gear (eyewear and slip-resistant shoes in service areas)
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Embrace and exhibit Walser Core Values in all actions
What You’ll Bring
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Must be at least 18 years of age
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High school diploma or GED required
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1+ year of customer service experience preferred
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Basic computer skills and familiarity with Microsoft Office applications
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Strong communication, organization, and multitasking abilities
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Ability to manage stressful or unusual situations with professionalism
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Adaptability in a fast-paced, customer-facing environment
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Flexible schedule availability (days, evenings, weekends as needed)
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Bilingual skills (English/Spanish preferred; other languages a plus)
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Valid driver’s license and acceptable driving record
Physical Demands
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Frequent walking and movement throughout the work location (indoors and outdoors)
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Sitting, standing, reaching, bending, and light lifting
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Use of computers and handheld devices for daily tasks
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Exposure to varying environmental conditions, including noise, dust, exhaust, and temperature changes
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Driving and parking vehicles in diverse weather and lighting conditions
Walser’s Core Values
Do The Right Thing – Nothing is worth compromising a relationship
Lead By Example – Be willing to help, no matter how difficult the challenge
Display Positive Energy – A good attitude is highly contagious
Be Open Minded – The only constant is change
Apply today and drive your career — and your customer service skills — forward with Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
