Shift Manager – Restaurant Crew Member
Dunkin/Baskin - Houghton
Houghton, MI, 49905, USA
Houghton, MI, 49905, USA
- Hospitality
- Full-time
- shift manager
- restaurant management
- team leadership
The Shift Manager at Dunkin/Baskin leads and supports restaurant crew members to ensure smooth daily operations, high-quality customer service, and adherence to safety and cleanliness standards. Responsibilities include shift planning, team leadership, performance monitoring, inventory management, and communication between shifts. The role demands active participation in both management and hands-on tasks to meet operational and profitability goals.
Dunkin/Baskin - Houghton is currently looking for a full time or part time Shift Manager to join our team in Houghton, MI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals. As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. We are interviewing immediately, so apply ASAP!




