Minimum Qualifications

Education:  

•  High school diploma or equivalent. 

•  New hire must attend MA Clinic Academy training. 

•  Must have completed all MA Competencies

Certification:

•  Must actively maintain MA certification. 

•  Caregivers must actively maintain their certification, or they will be transitioned to the Medical Assistant title.

•  Caregivers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.

Additional minimum requirement(s) only for Hospital Outpatient Departments 

•   Certification(s): BLS (Basic Life Support) 

Preferred Qualifications:

Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.

Education: Graduate from an accredited Medical Assistant program

Preferred requirement(s) for non-HOD Clinics: 

• Certification(s): BLS (Basic Life Support) 

Knowledge, Skills, and Abilities:

•  Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:

• AWV questionnaire and documentation.

• Thorough Medication Reconciliation

• Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam)

• Blood Pressure Recheck for patients with elevated initial blood pressure reading

• Completion of Patient Experience Conversation

•  Strong communication and interpersonal skills. 

•  Proficiency with EHR systems and clinical documentation. 

•  Ability to multitask and adapt in a fast-paced clinical environment. 

•  Knowledge of common outpatient procedures and equipment. 

•  Commitment to patient-centered care and professional growth. 

•  Demonstrates knowledge of varying differences and behaviors among populations served. 

Work Environment:  

•  Outpatient clinical setting with frequent patient interaction. 

•  Requires standing, walking, lifting, and use of clinical equipment. 

•  Potential exposure to infectious materials; PPE provided. 

Physical Requirements: 

•  Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. 

•  Position requires prolonged standing and walking during each shift. 

•  Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.