At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Desktop Support Services Internship to join #TeamMVP. This is the opportunity for you if you have a passion for troubleshooting, growth, and technology.
What's in it for you:

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

Qualifications you'll bring:

• Must be enrolled in a Computer Science, Information Systems, or a technically equivalent undergraduate degree program or equivalent military experience.
• Basic hardware
• Windows 10\11
• Office365
• Software skills
• Troubleshooting skills.
• Ability to multi-task and work within time constraints.
• Ability to work collaboratively.
• Critical thinking
• Problem-solving skills.
• Curiosity to foster innovation and pave the way for growth
• Humility to play as a team
• Commitment to being the difference for our customers in every interaction

Your key responsibilities:

• Installation and maintenance of personal computers and including all peripheral equipment.
• Installation and configuration of personal computers and printers (network and desktop).
• Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations.
• Upgrading of computers and peripheral equipment.
• Receipt and distribution of new computer equipment.
• Tests new operating systems and software titles for interoperability and functionality with existing systems and software.
• Good knowledge of modern personal computers and local area networks.
• Good knowledge of installation procedures relating to personal computers, local area networks, peripheral equipment and software.
• Ability to install office computer systems.
• Ability to work with remote users with different remote tools.
• May perform other related duties as required.
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.

Where you'll be:

Location: Onsite; Schenectady, NY

Pay Transparency
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

We do not request current or historical salary information from candidates.

MVP's Inclusion Statement
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.

MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.

To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at hr@mvphealthcare.com .