ADC Manager, ADC Monitoring & Observability
Amazon Development Center U.S., Inc.
Denver, Colorado, USA
Denver, Colorado, USA
- $157,900 - $213,600 p/year
- IT
- Full-time
- AWS monitoring
- cloud computing
- operational excellence
The ADC Manager leads and expands a specialized AWS Monitoring & Observability team supporting U.S. Intelligence Community cloud infrastructure, focusing on operational excellence and secure, high-performing distributed systems. The role involves hiring, mentoring, and developing engineering teams, driving technical strategy, and improving processes with a hands-on leadership approach. An active TS/SCI security clearance is required due to the sensitive nature of the mission-critical cloud computing environment.
Application deadline: Jan 28, 2026
Seeking a Leader to expand the AWS Monitoring & Observability team in Denver!
Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?
AWS established a specialized group of service teams responsible for the work we are doing in support of the U.S. Intelligence Community. We are building some of the largest distributed systems in the world, and we need adaptable people to help us implement and operate them.
Our services operate at large scale with workloads critical to national security. These mission-critical cloud computing solutions require a relentless focus on operational excellence. Given the national security implications of our services, a deep passion for delivering reliable, secure, and high-performing infrastructure is essential. You will share big ideas and execute to deliver the next big innovations at rapid pace. You are a believer in the Dev-Ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall but solve them. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.
At Amazon, we hire hands-on managers at all levels. This leader must be able to dive deep into the details on business, operations, and engineering and identify how to deliver outcomes where the solution isn’t understood yet. As a ADC Manager, you will be be familiar with the technical implementation of creating, securing, deploying, maintaining, simplifying, and safely deprecating software through development and production environments. With this perspective, you drive identification of operational excellence improvements and drive adoption across the organization. You will excel at hiring and developing other Amazon Dedicated Cloud Engineers technical skill and review and improve their work. You will grow leaders in your organization to identify manual actions and relentlessly drive improvements through elimination of process, creation of automation, or escalation through owning teams to drive a better experience for our Builders.
We need a technical, detail-oriented operations leader focused on operational excellence to drive best operational practices through the business. You will excel at hiring and developing systems level engineers. You will grow leaders in your organization and lead a charter that grows as your organization grows.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.
10012
Key job responsibilities
As a leader you will:
- Hire, motivate, mentor and develop a team of engineers, promoting growth and opportunity
- Define the structure and strategy for the team determining the right mix of engineers and where they need to be allocated to meet the business goals.
- Establish a roadmap and successfully deliver engineering solutions that execute that vision. Your roadmap influences the organizational goals and you are involved in the yearly planning process.
- Provide your team with the necessary support to take responsibility for team systems end-to-end (design, code quality, system health).
- Develop senior engineers promoting growth and opportunities to demonstrate higher level role scope, impact, complexity, and leadership.
- Work cross functionally to foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues.
- Be an operational leader: Take a data driven approach consistently utilizing metrics to measure performance gaps and increase productivity by improving processes at the local level while driving improvements on the global scale.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Work/Life Harmony
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
- 7+ years of relevant hands-on systems engineering and administrative experience in networking, storage systems, operating systems
- 3+ years of experience as the systems engineering and operations leader for an Internet service or leading edge IT organization operating in a 24x7 environment
- 3+ years of managing teams of 5 or more engineers
- Current, active US Government Security Clearance of TS/SCI
- Track record of driving technical strategy and operational excellence in complex systems environments
- Experience managing development lifecycles, resource planning, and cross-functional projects
- Strong technical background with expertise in distributed systems and enterprise architecture
- Outstanding leadership and communication skills, with ability to influence at all organizational levels
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits/us-benefits-and-stock.
Colorado $157,900 - $213,600 annually
Seeking a Leader to expand the AWS Monitoring & Observability team in Denver!
Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?
AWS established a specialized group of service teams responsible for the work we are doing in support of the U.S. Intelligence Community. We are building some of the largest distributed systems in the world, and we need adaptable people to help us implement and operate them.
Our services operate at large scale with workloads critical to national security. These mission-critical cloud computing solutions require a relentless focus on operational excellence. Given the national security implications of our services, a deep passion for delivering reliable, secure, and high-performing infrastructure is essential. You will share big ideas and execute to deliver the next big innovations at rapid pace. You are a believer in the Dev-Ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall but solve them. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.
At Amazon, we hire hands-on managers at all levels. This leader must be able to dive deep into the details on business, operations, and engineering and identify how to deliver outcomes where the solution isn’t understood yet. As a ADC Manager, you will be be familiar with the technical implementation of creating, securing, deploying, maintaining, simplifying, and safely deprecating software through development and production environments. With this perspective, you drive identification of operational excellence improvements and drive adoption across the organization. You will excel at hiring and developing other Amazon Dedicated Cloud Engineers technical skill and review and improve their work. You will grow leaders in your organization to identify manual actions and relentlessly drive improvements through elimination of process, creation of automation, or escalation through owning teams to drive a better experience for our Builders.
We need a technical, detail-oriented operations leader focused on operational excellence to drive best operational practices through the business. You will excel at hiring and developing systems level engineers. You will grow leaders in your organization and lead a charter that grows as your organization grows.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.
10012
Key job responsibilities
As a leader you will:
- Hire, motivate, mentor and develop a team of engineers, promoting growth and opportunity
- Define the structure and strategy for the team determining the right mix of engineers and where they need to be allocated to meet the business goals.
- Establish a roadmap and successfully deliver engineering solutions that execute that vision. Your roadmap influences the organizational goals and you are involved in the yearly planning process.
- Provide your team with the necessary support to take responsibility for team systems end-to-end (design, code quality, system health).
- Develop senior engineers promoting growth and opportunities to demonstrate higher level role scope, impact, complexity, and leadership.
- Work cross functionally to foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues.
- Be an operational leader: Take a data driven approach consistently utilizing metrics to measure performance gaps and increase productivity by improving processes at the local level while driving improvements on the global scale.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Work/Life Harmony
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
BASIC QUALIFICATIONS
- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 7+ years of relevant hands-on systems engineering and administrative experience in networking, storage systems, operating systems
- 3+ years of experience as the systems engineering and operations leader for an Internet service or leading edge IT organization operating in a 24x7 environment
- 3+ years of managing teams of 5 or more engineers
- Current, active US Government Security Clearance of TS/SCI
PREFERRED QUALIFICATIONS
- Proven track record of leading and growing engineering teams, with proven mentorship capabilities- Track record of driving technical strategy and operational excellence in complex systems environments
- Experience managing development lifecycles, resource planning, and cross-functional projects
- Strong technical background with expertise in distributed systems and enterprise architecture
- Outstanding leadership and communication skills, with ability to influence at all organizational levels
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits/us-benefits-and-stock.
Colorado $157,900 - $213,600 annually
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