Project Director - Residential
BluSky
Charlotte, NC, 28217, USA
Charlotte, NC, 28217, USA
- Construction
- Full-time
- Residential project management
- Restoration contractor
- Construction restoration
The Residential Project Director at BluSky Restoration Contractors oversees residential restoration projects by managing client relationships, ensuring customer satisfaction, and meeting profit and scheduling goals. This role involves sales, estimating, project oversight, and adherence to insurance and company standards, with a strong focus on business development within managed repair programs. The position requires construction restoration experience, proficiency with estimating software, and excellent communication and leadership skills without direct supervisory responsibility.
BRIEF DESCRIPTION:
The Residential Project Director at BluSky Restoration Contractors, LLC is a key position that is pivotal to the success of maintaining and building strong relationships with managed repair programs. By meeting BluSky standards for providing prompt responses to the insurance carrier and customer needs, the Residential Project Director represents the company as a leader in customer service and contributes to the growth of the company.
The Residential Project Director at BluSky Restoration Contractors, LLC is a key position that is pivotal to the success of maintaining and building strong relationships with managed repair programs. By meeting BluSky standards for providing prompt responses to the insurance carrier and customer needs, the Residential Project Director represents the company as a leader in customer service and contributes to the growth of the company.
This is a highly compensated position with UNCAPPED commission potential!
Base Salary Range is $70,000 - $100,000
Commission OTE is $70,000 - $200,000
Vehicle Allowance
PRINCIPAL DUTIES & RESPONSIBILITIES:
Key Result Areas (KRA)
Job has been satisfactorily performed when all KRAs have been successfully executed
Job has been satisfactorily performed when all KRAs have been successfully executed
General Job Management
- Achieve 96% customer satisfaction rating
- Jobs are completed in a timely fashion and meet target profit margins
- Communicate with all parties (clients, insurance) throughout job as required
- Document all activity in Xactanalysis (Details, Notes, Documents, and Photos tabs) as required by BluSky Best Practices for program work
- Document all activity as required in company systems
- Thorough understanding of construction and restoration to produce jobs quickly and professionally
- Manage acceptable volume of business
Customer Service/Sales
- Focus on growing residential managed repair program work by building positive relationships with insurance adjusters and meeting all required response times
- Target program and large loss adjusters via weekly sales and business development activity
- Attend industry related functions for marketing purposes
- Coordinate with Business Development Managers on any after-hour, or social events
- Document and track all marketing activity in BluSky's CRM system
- Work assigned leads on residential programs with exceptions directed by the office Vice President
- Understanding needs and management expectations of clients and partners
- Address all concerns and conflicts without delay per program best practices
- Build a positive rapport with program adjusters and customers
- Sales goal of up to $2 million per year based upon program assignments and other leads
Scoping & Estimating
- Be proficient in use of required estimating systems
- Understand line-item definitions for correct use of related items
- Understand and utilize all insurance carrier estimating guidelines
- Write estimates and changes to estimates in a timely manner
- Prepare and provide in writing clients' payment and production schedules, and client selection sheets with deadlines
- Responsible for collection of funds in timely manner
Production Management
- Review jobs with Project Manager going over scopes and budgeting at the beginning of every job
- Review insurance supplements and customer change orders with the Project Manager per BluSky Best Practices
- Do not start any additional work without the documented insurance company approval and signed change orders from the customer
- Conduct regular job costs monitoring against budget for any expenses charged to jobs and discuss discrepancies with the Project Manager immediately
- Ultimately responsible for all aspects of the job
- Contribute to the department's base of professional sub-contractors
- Work with the Project Manager to ensure quality control throughout the course of the project
- Ensure safety compliance and organization on all jobs
Teamwork
- Keep management, peers and staff always informed
- Show respect for all colleagues and outside associates
- Participate in on-call rotationBe an active leader in the company and a vocal contributor to company success
Personal Development
- Maintain a high level of industry knowledge
- Achieve required training goals
- Attend a minimum one industry educational event or outside training session per year
SUPERVISORY RESPONSIBILITY:
- This position does not have any direct reports
QUALIFICATIONS & REQUIREMENTS:
Experience
- 3+ years in the construction restoration industry with proven success in:
- Residential and/or commercial insurance restoration, including accurate estimates using Xactimate or similar software
- Marketing, business development, and sales within restoration or construction, with measurable growth results
- Strong construction knowledge and full understanding of restoration (mitigation and reconstruction), project management, financial processes, and administration
Technical Skills
- Proficiency in Xactimate and other estimating software (preferred)
- Strong knowledge of MS Office Suite
- Familiarity with insurance regulations and qualifications
- Ability to develop budgets and perform job costing
- Experience with social media platforms (e.g., LinkedIn) (preferred)
Certifications (Preferred)
- OSHA 10 or 30
- CPR and First Aid
Additional Requirements
- Flexible schedule; occasional nights and weekends required
- Excellent decision-making, problem-solving, and documentation skills
- Strong verbal, written, and interpersonal communication abilities
- High level of integrity, business ethics, and ability to work independently
- Outgoing, driven, tenacious, and team-oriented attitude is essential!
WORK ENVIRONMENT & PHYSICAL JOB DEMANDS:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. These must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. These must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment can range from quiet to significantly loud. The employee must regularly lift and/or move between 25-50 pounds. While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers to handle material, reach with hands and arms, and talk and hear. The employee is required to regularly move and walk around the office.
COMPENSATION:
BluSky provides a competitive base salary, commission plan, and a comprehensive benefits package that includes: a matching 401(k) plan with guaranteed match, health insurance plans (medical, dental, and vision), paid time off, paid holidays, paid sick time off, disability coverage, job-specific equipment (e.g., laptop, smartphone, etc.), and a corporate apparel allowance.
BluSky provides a competitive base salary, commission plan, and a comprehensive benefits package that includes: a matching 401(k) plan with guaranteed match, health insurance plans (medical, dental, and vision), paid time off, paid holidays, paid sick time off, disability coverage, job-specific equipment (e.g., laptop, smartphone, etc.), and a corporate apparel allowance.
BluSky also offers extended benefits such as Hybrid Work, Employee Assistance Program, Accident and Critical Illness Coverage, LegalShield, Professional Development Opportunities, Paid Employee Referral Program, Specified Vendor discounts, and more.
EEOC:
BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on a person's age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.
BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on a person's age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.
It is and will continue to be the policy of BluSky that all people are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
Application Duration:
To ensure a thorough and fair selection process, we would like to inform you that the application deadline for this position is 14 days from the posting date shown. Please ensure that your application is submitted by this date for consideration.
To ensure a thorough and fair selection process, we would like to inform you that the application deadline for this position is 14 days from the posting date shown. Please ensure that your application is submitted by this date for consideration.
To be considered for this position, you must complete the online application by visiting our careers page at www.goblusky.com/careers.
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