• Maintain bank user lists in SharePoint tool
• Maintain users in online bank portals
• Document and manage bank token processes
• Perform SharePoint library configuration for new banks / roles
• Assist in creating / expanding bank Standard Operating Procedures
• Assist with quarterly user access reviews and other compliance activities for bank portals
• Assist bank administration support teams with support / maintenance activities
• Troubleshoot and escalate issues to bank/internal teams for resolution
• Inform GTS Treasury Applications Manager of any observed or potential issues
• Provide detailed and summary status reporting to GTS Treasury Applications Manager

Required:

• Associate’s Degree or higher (or in pursuit of) in Information Technology, Engineering, or related field
• Excellent computer literacy skills
• Strong PC skills, including experience using MS Office Products, especially Excel
• Excellent verbal and written communication skills
• Current passport
• Experience with Treasury Management Systems and/or online bank portals is a plus
• Help desk or support desk experience is a plus
• Experience working in large enterprises with domestic and international locations is a plus
• Experience working with off-shore or remote development/support teams is a plus
• Understanding of systems development and project delivery life cycles is a plus
• Multilingual fluency, especially in Spanish or Portuguese is a plus

Work Traits:

• Excellent organization skills
• Strong attention to detail
• Ability to prioritize and manage multiple tasks simultaneously
• Ability to work at a fast pace and cope with conflicting deadlines
• Ability to deliver excellent customer service
• Good analytical and problem solving skills
• Good follow through skills
• Dependable, hardworking, professional, self-starter, able to work independently and in teams

Preferred:

• System architecture and integration
• Communication and stakeholder management skills
• Root cause analysis
• Product development management
• App development/programming
• Product technical, configuration, and administration knowledge
• Agile development
• Project management

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.