TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

We are seeking a skilled and dedicated Medical Assistant (MA) to join our team. The MA will play a vital role in both clinical and administrative functions to ensure smooth operations and exceptional patient care. Clinical responsibilities include taking and recording vital signs and medical histories, preparing patients for examinations, drawing blood, and administering medications. Administrative tasks involve answering phone calls, registering patients, scheduling appointments, and managing payments. This is a dynamic role for someone passionate about providing compassionate care and efficient support in a healthcare setting.

Responsibilities:  

• Interview patients to obtain medical information and confirm purpose of visit.
• Copy immunization cards of all new children or, if none available in chart, of established patients.
• Prepare treatment rooms for patient examinations, keeping the rooms stocked, neat and clean.
• Sterilize instruments following sterilization guidelines and maintain accurate logs.
• Show patients to examination rooms and prepare them for examination by performing preliminary physical tests; and taking blood pressure, height, weight and temperature.
• Record patients' medical history, vital signs and information such as test results in the Electronic Health Record (EHR) system.
• Assist medical staff in examining and treating patients, handing them instruments and materials or performing such tasks as giving injections and removing sutures.
• Perform various laboratory procedures to include urine analysis, cultures, immunization, Hgb, lead levels and EKGs.
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
• Perform respiratory treatments, injections and immunizations according to TrueCare protocols or standing orders.
• Change dressings on wounds.
• Secure patient information and maintain patient confidence by completing and safeguarding medical records.
• Explain treatment procedures, medications, diets and physicians' instructions to patients.
• Discharge patients from visit per patient discharge protocols.
• Schedule appointments for patients, as needed.
• Refer calls to medical staff when appropriate for emergency or medical questions.

Qualifications:

• High school diploma or equivalent
• Graduate of an accredited Medical Assistant Program
• Knowledge of medical terminology, medical laboratory procedures and healthcare operations and work flow
• Bilingual in English and Spanish
• Medical Assistant Certificate (from an accredited school
• Current Basic Life Support (BLS) Certification for Healthcare Providers

Preferred Qualifications: 

• Associate's Degree in Healthcare related courses
• At least one (1) year of Medical Assistant experience strongly preferred
• Six (6) months of experience with documentation in an EHR system
• Phlebotomy training strongly preferred 

The pay range for this role is $23.00 - $32.20 on an hourly basis.  
 

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.

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Compensation details: 23-32 Hourly Wage

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